AI in risk management software: Enhancing efficiency and safety in operations 

At DNV, we understand the evolving complexities and challenges faced by professionals in Quality, Health, Safety, and Environment (QHSE), ESG and Risk Management. The inclusion of Artificial Intelligence (AI) solutions in our Synergi Life software is designed to address these challenges head-on, transforming data into actionable insights and fostering a safer, more compliant, and sustainable operational environment.

What are the benefits of integrating AI and QHSE?

The integration of AI within Synergi Life provides efficiency, accuracy, and cost-effectiveness in operational excellence and sustainable development. Our AI-driven solutions offer: 

Cost savings: By preventing lost-time incidents, occupational illnesses, and enhancing risk identification, the Synergi Life AI Assistant can help to reduce potential liabilities and operational disruptions. 

Quality improvements: Boosting human capabilities, our AI technology minimises the risk of human error, improves the classification of cases, and enhances trend analysis, ensuring a higher standard of compliance and safety. 

Time efficiency: By automating and streamlining routine tasks, our AI Assistant allows QHSE professionals to allocate more time to proactive safety measures and strategic decision-making. 

Enhanced user experience: AI simplifies data entry processes, ensuring accuracy and reliability in compliance documentation.

The AI Advisor – Now included for all Synergi Life customers

The AI Advisor is available to every Synergi Life customer at no additional cost. 
It acts as an intelligent guide, helping users understand QHSE and risk concepts, navigate Synergi Life, and interpret the system’s functionality. 

The Synergi Life Advisor provides: 

  • Guidance based on official Synergi Life documentation 
  • Clear explanations of QHSE and risk management concepts 
  • Support in understanding system workflows, features, and next steps 
  • A conversational interface embedded directly in the product 

Designed to improve user adoption, the Advisor helps users gain confidence and get more value from Synergi Life.

The AI Assistant – Streamline case creation and drive better investigations

The AI Assistant enhances productivity by helping users perform actions directly within Synergi Life. It works with your organisation’s own processes, guidance, and terminology to support accurate, consistent reporting. 

The Assistant provides: 

  • Conversational case creation and editing 
  • Automated suggestions for key fields 
  • Guidance based on your internal procedures and documentation 
  • Support for searching within your organisation’s Synergi Life data 

The AI Assistant includes AI-supported 5 Whys cause analysis 

The AI Assistant also supports AI-led 5 Whys, helping users identify underlying causes more efficiently: 

  • Suggested “Why?” answers based on case details 
  • Improved consistency in investigations 
  • Faster identification of causal factors 
  • User validation required for all AI-generated input 
  • Available in the AI-Assisted module and as a plug-in for other modules 

Cato – Machine learning for stronger data quality

Cato, DNV’s machine-learning engine, enhances case categorisation by learning from historical data and user behaviour. It improves classification accuracy, reduces manual review time, and strengthens the reliability of safety and risk analytics. 

Customers using Cato can take advantage of: 

Time efficiency: Reduces administrative overhead for HSE and Risk Management teams, saving thousands of minutes each month which can be redirected towards proactive safety measures.  

Accuracy and compliance: Enhances the precision of case categorization, improving overall safety reporting and compliance with regulatory standards.  

User experience: Simplifies the reporting process for employees, making it easier and more intuitive to file incident reports correctly and efficiently.  

Adaptive learning: Continuously learns and adapts to new data and user behaviour, ensuring the tool remains effective as organizational needs evolve.  

Security and integration: Maintains high standards of data security and integrates seamlessly with existing systems, minimizing disruptions, and enhancing functionality. 

A flexible AI portfolio for QHSE and risk management

Organisations can choose from the AI Advisor, AI Assistant, and Cato to apply the solutions that best match their processes, priorities, and level of digital maturity. 

Synergi Life’s AI capabilities are developed with a strong focus on data protection, transparency, and compliance, ensuring responsible use of AI across all safety and risk processes.

green cargo logo

"Using Cato has really freed up more time for us to help the organisation find the root causes of the incidents."

  • Jimmy Johansson
  • Safety and Security Developer
  • Green Cargo

Frequently asked questions about AI in risk management software:

AI risk management refers to the use of artificial intelligence technologies - such as machine learning, natural language processing (NLP), and predictive analytics - to identify, assess, and mitigate risks more efficiently. In Synergi Life, AI enhances traditional risk management by automating case categorization, improving data quality, and supporting decision-making with intelligent insights.

Synergi Life integrates AI across its platform through tools like: 

  • AI Advisor: Offers expert guidance based on Synergi Life documentation and best practices. 
  • AI Assistant: Automates tasks such as case creation and report generation. 
  • Cato: A machine learning engine that categorizes cases and improves analytics. These tools help users work smarter, reduce manual effort, and scale insights across operations.

Cost savings: Prevents lost-time incidents and improves compliance. 

Time efficiency: Automates manual tasks, freeing up time for strategic work. 

Improved accuracy: Reduces human error in data entry and classification. 

Better insights: Unlocks patterns and trends from unstructured data. 

Absolutely. Synergi Life AI is designed to support a wide range of industries including energy, maritime, manufacturing, and logistics. It adapts to customer-specific data and workflows, making it highly versatile.

Yes. AI in Synergi Life suggests cause codes based on free-text input and historical patterns, leading to more accurate root cause analysis and better learning from incidents.

Synergi Life AI is built on a secure, multi-tenant architecture with real-time data access and robust DevOps practices. It complies with industry standards and includes customer-specific access controls.

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Whether you're looking to improve safety performance, enhance compliance, or drive sustainable operational practices, the Synergi Life Advisor is here to support your organisation.